Shipping and delivery

Shipping And Delivery

We aim to ship all orders for in-stock items as soon as possible. Delivery is by DPD or PostNL. If some of the items in your order are out of stock we’ll get in touch to let you know when to expect delivery.

On average, it takes about 2-5 working days for us to process and ship an order. You shall receive an email with tracking information, once we are ready.

If you have any questions about your order, send us an email to info@greenhuiz.com.

Returns Policy

You can return items purchased from Green Huiz within 14 days of delivery for any reason. Seeds of any kind cannot be returned.
The products intended to be returned must be unused and in their original condition and packaging (if any).

Consider these reasons to request a return:

  • Products that arrived on a faulty condition. They can be returned to us and we will replace them or fully refund product costs, the delivery and return cost.
  • If the products arrive damaged then please contact us within 2 days of the delivery.
  • For all other returns, you will need to post the goods for return at your own cost.

Arrange A Return

Let us know that you’ll be returning an item, by sending an email to info@greenhuiz.com. Then send the item, stating your reason for return to us at: Green Huiz Toekomstraat 73-9 Enschede 7521CM The Netherlands.